Dan Jewell
Twenty years running HR, recruitment and labour hire across energy, offshore and mining.
The company
Built where the work happens
Sitegatex is built inside RSGx, an electrical construction contractor on Western Australian mine sites. Every module starts as something a coordinator needed on a Tuesday.
Founders
The two people building it
Craig Moult
Fifteen years building and implementing business systems, from developer to Head of IT.
Dan Jewell
Dan founded RFM Offshore, formerly Rigforce, and built it from nothing into one of Australia's largest offshore manning providers, scaling it globally and taking it through to a successful acquisition. Everything in Sitegatex that concerns getting a person from an offer to a shift comes from having done it at that scale.
His background runs the full width of the workforce problem: hands on hiring, project mobilisation and workforce planning at one end, and building teams, managing performance and negotiating enterprise agreements in both union and non union settings at the other. That is the part most workforce software misses, because most of it is written by people who have never had to defend a roster to a delegate.
Before any of it, eleven years in the Australian Army. It shows up in the product as a bias toward things that still work at 5am in the rain, and in the company as a preference for saying the real number.
Craig Moult
Craig started as a software developer and has spent the fifteen years since on the hard end of business systems: not writing features in isolation, but putting enterprise systems into organisations that already had a way of doing things and could not stop working while they changed.
He spent a decade at EnerMech, a global energy services business, on the ERP team through business systems implementations and then as IT Manager for Australia. That is the experience that matters here. Integrating a workforce system with payroll, finance and travel is where most of these projects actually fail, and he has done it in exactly the environment Sitegatex is built for.
He is now Head of IT at RSGx, which means the person architecting the platform is also the person answerable for it running on live mobilisations. There is no handover gap between the two.
Values
How we work
Say the real number
If a mobilisation takes nine days, we say nine. Rounding down to sound better is how software loses the trust of the people using it.
Build for the worst shift
The system has to work at 5am in the rain with a queue at the gate and a flat battery. That is the test, not the demo.
Leave the site better
Every feature should remove work from someone, not move it around. If it only moves it, we have not finished.
One office, on purpose
Level 1, 3 Craig Street, Burswood WA 6107. Perth is the closest capital to most of the sites we work on, which is not an accident. We go to sites: watching a shift change teaches you more about mobilisation than a month of user interviews.
Read the RSGx story